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Shipping & Returns

Shipping Policy

As a leading carpet manufacturer and exporter, we prioritize efficient shipping methods, secure packaging, and transparent costs. Our commitment to delivering your orders promptly and in pristine condition is unwavering. We aim to build trust and ensure customer loyalty through our shipping policy.
 
We believe in clear communication and transparency. Our shipping policy is designed to provide you with a seamless experience, from order placement to delivery. We constantly strive to enhance our shipping processes to meet your expectations and beyond.

Return & Exchange Policy

At RUGS & STONE BROTHERS, we understand that customer satisfaction is paramount. In the rare event that you wish to return or exchange a product, our policy is straightforward and customer-centric. We aim to build trust and reassure you that your purchase is backed by our commitment to your satisfaction.
 
Our return and exchange policy is designed to simplify the process for you. We value your feedback and continuously improve our policies to ensure that your experience with us is nothing short of exceptional.

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